H O M E S T U D Y

Q&A

If I have questions during the home study program will anyone answer my questions?
Absolutely! We are available via email most every day except holidays: info@babysfirstmassage.com and by phone: 1.877.955.6262 #4

Monday-Thurs

9a-5p EST

Can I enroll in the home study program or attend an in person workshop even if I don't need ce/contact hours?
Yes! Be advised the cost is the same whether or not you are receiving ce/contact hours.

Why do I have to pay sales tax on The Home Study Program?

Only Ohio residents are required to pay sales tax on the course. The Ohio Department of Taxation requires businesses in Mahoning County to collect and remit 7.50% sales tax on all "self paced online educational learning programs" for all sales made to Ohio residents. Live (online or in person) courses are not taxed. If your hospital or organization has a tax exempt status contact us prior to purchasing as we must have your tax exempt form on file.

What happens after I purchase the home study program?
You will receive an email with the log in information to the online learning platform within 24 hrs of making the purchase. You will begin reading the material and advancing through each module. We will ship the doll you chose at checkout, a printed manual, printed exam, and all supplies needed for hosting your practice classes within 5 business days and will send you a tracking number .

Do I have to complete the home study program within a specific time frame?

No, this is a self paced program. While your purchase will never expire it is suggested to complete the program within one year of the purchase date. We update the manual and materials with each board renewal time so if you have waited more than year to complete it, you will need to check if you have the most current information. If more than a year had passed there pay be a small fee to purchase the latest printed material. You will always have access to the online platform with the most current information.

How long does it take to complete the home study program from start to completion?
Overall: 20-50 hrs. The average time reading and reviewing the Baby's First Massage® Home Study Program material and videos is approximately 10-12 hours. The exam will take about an hour to answer and transfer the answers to the online form. You should plan on spending 90 mins with each practice class you host. When you are developing a new skill it takes practice to build your confidence. You should spend additional time practicing with family and friends or even with yourself speaking your class information out loud before adding this new skill to your private practice. If you are developing an entirely new business it's going to take weeks to months getting everything ready but we are here to help you!

After I've read all the material. What is the testing process like to become certified?

1. You must pass the post test with a score of 80% or greater: the test is comprised of multiple choice and fill in the blank questions. You receive a printed copy of the exam in your shipment but you will complete it online.

2. You will prepare a class outline and host (4) Baby’s First Massage® Newborn Massage practice classes for parents or caregivers and will transfer it for review online.

3. You will have your BFM participants fill out evaluation forms and will transfer the information online for review.

4. You will complete an online form to evaluate our program. Lastly, you will complete a program conclusion phone call with a Baby's First Massage® team member who will review your test, submitted information, welcome you and answer any questions you have.

How long does it take to receive my BFM CNMI certificate?
Once you complete the entire testing process, we will email a digital copy (that can be printed) within 24-72 hrs. Holiday's may affect these time frames.

How long does it take to receive the digital certificate showing ce hours earned as approved by the boards above?
Once you complete the entire testing process, we will email a digital copy (that can be printed) within 24-72 hrs. Holiday's may affect these time frames.

W O R K S H O P

Q&A

Does the workshop cost include an overnight hotel stay?

No, the workshop cost does not include a hotel stay. Cites were chosen due to the interest of local professionals who are attending in their home town or within driving distance. For those who are traveling to the location you are responsible for your own overnight hotel accommodations and we provide resources.

Does the workshop cost include refreshments and lunch?

We provide water upon arrival and throughout the day and lunch is provided. We will do our best for those who have special dietary needs.

I live local, can I go home for lunch and return after?

Absolutely! This is your training workshop to attend and participate however serves you best.

What is the in person workshop group size?

We provide an intimate workshop setting. We try to limit attendees to a maximum of 16 unless otherwise stated.

I have anxiety speaking in a group, will I have to?

Absolutely not. We provide a non-judgmental atmosphere. We do have everyone introduce themselves but if you prefer we'll introduce you so you don't have to stand or speak in front of the group.

Will I receive additional ce hours for attending The In Person Workshop?
No, you will receive the same number of hours as seen in the home study details above. The in person workshop is to help you better understand the material, participate in a demonstration class, help build your confidence in teaching, to network with others in the program, and ask questions specific to your business needs.

What happens after I purchase the in person workshop?
You will receive an email with the log in information to the online learning platform within 24 hrs of making the purchase. You will prepare for the workshop by reading all of the information at home and we will review all the key points in person. You are not required to complete the home study exam or testing steps before the workshop date. We will do that together at the workshop. We will ship the doll you chose at checkout, a printed manual, printed exam and all of the supplies you'll bring to the workshop.

O N C E

C E R T I F I E D

Q&A

Who can I share a Baby's First Massage Class® with?

Anyone who is preparing for or has recently welcomed a newborn

• Parents

• Foster parents

• All family members

• Prenatal women & families

What type of Baby's First Massage Class® can I lead?

• An individual class

• A group class

• A series of classes

Where can I offer a Baby's First Massage Class®?

• Community centers

• Doctor's offices

• Doulas offices

• Hospitals & Birthing centers

• In Home Visits

• Lactation & Breastfeeding Educator practices

• Private Massage Practices

• Mommy & Me classes

• Yoga centers or spas

•Virtually: Live Zoom

Do you sell supplies that will help me lead a Baby's First Massage Class®?

Yes and we keep pricing as low as possible to support you.

I became a Baby's First Massage® Certified Newborn Massage Instructor many years ago and would like to get acquainted with the program updates. Do you have a refresher course?

Yes we do have a refresher course! See above.

When I lead a Baby's First Massage Class® will I be massaging the baby?

In a non-medical setting: Yes and No. The goal of the class is to help parents learn how to perform the massage so they can confidently continue massaging their baby daily at home. While you may end up demonstrating strokes on the baby for parents to better grasp the technique, you will be primarily demonstrating strokes on a doll for parents to see and giving them guidance as they perform the strokes on their baby. You will give them feedback and encouragement. This not only helps the parents gain confidence but provides a bonding experience for them both.

In a medical setting: As part of a medical care team, such as a nurse, occupational, physical, or massage therapist, you may providing direct clinical touch to newborn patients as approved by the medical care plan team. You may also share Baby's First Massage® bedside if working on the postpartum floor, birthing center, or with parents in the NICU, birthing preperation classes, mommy and me group setting event or during lactation classes.

Is The Baby’s First Massage® Program the same course work and routine as other infant & baby massage training?
No, The Baby's First Massage® Program, medically developed in 1989, implemented since 1992, is one of the original programs that is a research based program approved for the newborn stage (days 1-28) and beyond. Our program is safe to use from the first day a baby is born and beyond. It can be shared with any age group. Newborn massage is gentler and meant to get parents started massaging their newborn as soon after birth as possible. Growing Baby & Toddler Massage is too stimulating for most newborns and is only appropriate after 5-6 weeks of age (with baby born full-term) and longer if the baby was premature. Our program is ideal for those working in the birth field or those who work closely with clients/patients during the perinatal time. We encourage taking additional training when wanting to expand your knowledge base and techniques for older babies and toddlers.

C O P Y R I G H T

Q & A

Can I share information I've learned on my social media accounts or websites to advertise my business?

You may share snippets of the program information to advertise. You may not share the entire massage routine. You may share portions of a step such as a video clip snippet or image you working with a client. You may share the benefits and contraindications of newborn massage. We give you tips within the program of advertising ideas for tiktok, IG, FB, pinterest and other popular social media platforms. If you have any questions about how you can use the information to advertise contact us for clarification prior to purchasing: info@babysfirstmassage.com

Can I teach workshops using my training materials from Baby's Massage Program to certify or train others?

No, this is strictly prohibited. All material is copyright and trademark protected.

Can I teach The Baby's Massage® information to other professionals so they can use a portion or all of the class information in their businesses too?
No, this is strictly prohibited. All material is copyright and trademark protected. Each sale is for one individual only, it is not for group use. If you know of someone who could benefit from taking the course so that they may implement it in their business, you can suggest they sign up for the home study program or take an in person workshop. We have an affiliate program where you can to earn money for referrals. Click here to inquire for details.

Can I copy information from the manual, class companion booklets, or videos and use it to teach or create materials to sell or share for free?
No, this is strictly prohibited. All rights reserved. This program is copyright protected and trademarked. No part of the manual, class companion booklet, gift booklet, videos or any materials may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photographing, photocopying, recording, or by any informational storage or retrieval system without permission in writing from us. Unfortunately we have had violators copy and print class materials. This is disheartening because class supplies were not created for us to profit, they are to help you, and we sell them at cost. Please respect our hard work and the integrity of the program by not violating our copyright and trademark terms.

Is there a refund policy?

Students will have access to the entire program online therefore refunds cannot be issued. In the case of an emergency, 100% refunds are given and can only be issued to the original credit card used at the time of purchase.

We are happy to share that the Baby's First Massage Program® has been taught since 1992 and there have never been any student complaints.